Privacy Policy

1. Introduction

Welcome to SproutingPath ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational management platform and related services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

2. Information We Collect

Personal Information You Provide

• Names and contact information (email addresses, phone numbers)
• Account credentials (usernames and passwords)
• School and district information
• Student information (names, grades, attendance records)
• Parent/guardian contact information
• Staff information (names, roles, contact details)
• Payment and billing information
• Communications and correspondence

Information Automatically Collected

• Device and browser information
• IP addresses and location data
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Facilitate account creation and authentication
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Protect against fraudulent or illegal activity
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

With Your Consent

We may share your information with your explicit consent for any purpose.

With Service Providers

We work with third-party service providers who assist us in operating our platform, such as hosting providers, payment processors, and analytics services.

For Legal Purposes

We may disclose information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Children's Privacy (COPPA Compliance)

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

7. SMS/Text Messaging Terms and Consent

How to Opt-In to SMS Messages

You may opt-in to receive SMS messages by:

• Text Keyword: Text "JOIN" to (833) 555-1234
• Online Portal: Enable SMS notifications in your account Settings > Communication Preferences
• During Registration: Check the SMS consent box when creating your account
• School Forms: Provide consent on enrollment or communication preference forms

Message Frequency and Charges

Message frequency varies based on school activities and your preferences (typically 1-10 messages per week during the school year). Message and data rates may apply according to your mobile carrier plan. SproutingPath does not charge for SMS messages.

How to Opt-Out

You may opt-out at any time by:

• Texting STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
• Disabling SMS notifications in your account settings
• Contacting support at sms-support@sproutingpath.com

SMS Support

For help, text HELP to (833) 555-1234 or email sms-support@sproutingpath.com. For customer support, call 1-800-SPROUT-1 (Monday-Friday, 8am-6pm EST).

Carrier Compatibility

Compatible with major carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and Virgin Mobile. T-Mobile is not liable for delayed or undelivered messages.

Important SMS Consent Terms

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of certain data processing activities
• Withdraw Consent: Withdraw previously given consent

8. International Data Transfers

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to such transfer.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through the Services.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: